Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Log data and metadata that you send to our service
• Payment information (processed securely through Stripe)
• Communication preferences and support requests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our logging services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our service
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard encryption protocols.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Export your log data
• Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.