Terms of Service

1. Acceptance of Terms

Welcome to Logs.so. By accessing our website and using our services, you agree to these terms and conditions. Please read them carefully before using our platform. If you do not agree to these terms, you may not use our service.

2. Description of Service

Logs.so provides a cloud-based logging service that allows developers and organizations to collect, store, analyze, and monitor application logs and events. Our service includes API access, dashboard interfaces, alerting capabilities, and data analytics tools.

3. User Accounts

To use our service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use our service to:

• Violate any applicable laws or regulations
• Send spam, malware, or other harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the service or other users' access
• Store personally identifiable information without proper consent
• Exceed rate limits or abuse our API

5. Data and Privacy

Your use of our service is also governed by our Privacy Policy. We process your data in accordance with applicable data protection laws. You retain ownership of your log data, and we will not access or use your data except as necessary to provide the service.

6. Payment Terms

For paid services:

• Fees are charged monthly or annually as selected
• All fees are non-refundable unless otherwise stated
• We may change pricing with 30 days notice
• Accounts may be suspended for non-payment
• Usage limits apply based on your selected plan

7. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability. We are not liable for any downtime or service interruptions.

8. Intellectual Property

The Logs.so service, including its software, design, and content, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of our service without explicit permission.

9. Limitation of Liability

To the maximum extent permitted by law, Logs.so shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account for violations of these terms. Upon termination, you may export your data within 30 days, after which it may be deleted.

11. Changes to Terms

We may modify these terms from time to time. We will notify users of significant changes via email or through our service. Continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the United States and the state in which our company is incorporated. Any disputes will be resolved through binding arbitration or in the appropriate courts of that jurisdiction.